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Porsche - General Enquiry - Finance

General Enquiry - Finance

General Enquiry for customers with a 10 digit finance contract number

If your finance contract number is 10 digits long, please call:

Phone
1800 359 283

General Enquiry for customers with a 6 digit finance contract number

If your finance contract number is 6 digits long, please contact Porsche Financial Services:

Mail
Porsche Financial Services
Customer Service Team
Locked Bag 4002, Chullora NSW 2190
Phone
1300 845 911
Mon – Fri 9:00am – 5:00pm (AEST)
If you are overseas, please call:
+61 2 9695 6311 (Select Option 1)
Fax
+61 (02) 9695 6399

Our Customer Service Team will endeavour to respond to your enquiry as soon as possible; however please allow 1-2 business days.

Please note: Porsche Financial Services is closed on all Australian National Public Holidays; therefore our response time may vary during these periods.

Downloadable forms

Direct Debit Form (PDF; 1 MB)

Third-party Authority Form (PDF; 0.3 MB)

Electronic Consent Form (PDF; 0.3 MB)

Legal

Porsche Financial Services Privacy Policy (PDF; 3.4 MB)

Porsche Financial Services Terms & Conditions (PDF; 0.7 MB)

Important information: Because we do not know your personal objectives, please consider whether these products are appropriate for your circumstances. Before acting on any of the information on this website, please seek independent tax advice. Full terms and conditions are available upon application. Available only to approved applicants of Porsche Financial Services ABN 20 097 071 460, Australian Credit Licence 389344 . Subject to credit assessment. Fees, charges, T&C’s apply.

Porsche Motor Insurance is issued by various insurers. Porsche Tyre & Rim Insurance is issued by Eric Insurance Limited. Porsche Motor Insurance and Porsche Tyre & Rim Insurance is distributed by Porsche Financial Services Australia Pty Ltd (PFSA) (pfs.enquiry@porsche.com.au) (as an authorised representative (number 416612) of Alliance Insurance Broking Services Pty Ltd (AFSL 244127) (Alliance) (info@porscheinsurance.com.au)). Full details about insurance cover (including information about terms, conditions, limits and exclusions) are set out in the product disclosure statement (PDS) (available by calling 1300 711 911). Before making a decision about either Porsche Motor Insurance or Porsche Tyre & Rim Insurance, you should read the PDS to consider whether it is right for you. If you take out Porsche Motor Insurance, Alliance receives a commission of up to 13% of the base premium. Alliance will pay the relevant Porsche Centre a fee of up to $200.00 and may also pay a fee of up to $200.00 to PFSA. If you take out Porsche Tyre & Rim Insurance, Alliance receives a commission of up to 20% of the base premium. Alliance will pay the relevant Porsche Centre a fee of up to $20.00 and may also pay a fee of up to $16.97 to PFSA. Any advice given on this website is of a general nature only and is not based on any consideration of your objectives, financial situation or needs.